Conditions for allowing the renewal of the identity card while outside the UAE

The Federal Authority for Identity and Nationality, Customs and Ports Security in the United Arab Emirates has announced cases and conditions for allowing the renewal of identity cards while outside the Emirates, as well as electronic renewal of passports.

Conditions under which it is possible to renew one's identity card while travelling outside of the UAE

The Federal Authority for Identity and Nationality, Customs and Ports Security in the United Arab Emirates has announced the circumstances and conditions that would allow the renewal of identity cards while the individual is outside of the Emirates. Additionally, the Federal Authority has made it possible to renew passports electronically.

Service for the renewal of identity cards and passports while travelling outside of the UAE

Finally, the Federal Authority for Identity and Nationality, Customs and Ports Security made it possible to renew the identity card and passport from outside the country, The only requirement is that the customer himself applies for the transaction through the smart application of the authority, This is done to ensure that the customer is the owner of the relationship, as was explained by the director of the Customer Happiness Department at the Federal Authority for Identity and Citizenship And Customs And Ports Security, It has been determined that the person carrying out the transaction is located within the country, If it is discovered that the person is located outside the country, the transaction will not be approved.

How to get a new identity card if you are currently outside of the UAE

In statements that were broadcast by Radio "Noor Dubai," Al-Abdouli made the following assertion: "the person concerned who is outside the country can access the smart identity application through his phone. He can choose the identity card renewal service from outside the country, He can then submit the application, pay the fees, and complete the transaction."

How to Renew Your Passport When You Are Outside of the UAE

He made the point that "the authority also provided a new service, which is the renewal of the passport from outside the country, through the smart application," and that "customers can renew all of their documents, whether it is an identity card or a passport, while they are outside the country, provided that the smart application is used to submit the transaction." He said that "the renewal of the passport from outside the country" was a new service that "the authority also provided."

Controls on the renewal of identity cards and passports when travelling outside of the UAE

Al-Abdouli stressed the importance of “customers’ adherence to the controls set in the image, including for citizens adherence to the official dress in the image submitted to submit the transaction, whether to renew the passport or identity card,” pointing out that the image controls are international standards approved and applied in all countries of the world, and the authority stated that there are Nine standards that must be taken into account, to enable the acceptance of the personal image through smart systems for all age groups, which are - with regard to the dress code - wearing the official uniform of the UAE, and with regard to the head covering, it is allowed according to customs and traditions, and the background is white, and the image is colored with high quality and recent that does not exceed Six months (35-40 mm), and the position of the head must be straight, not oblique, and parallel to the photographic lens, and facial expressions must be neutral (natural and not exaggerated), and the eyes are open towards the camera, and without the use of colored lenses, and for glasses it is acceptable Providing that it does not cover the eyes, that it does not represent a light reflection, that the resolution of the image is at least 600 dpi, and that there are no wrinkles or traces of ink.

Guidelines for confirming one's identity and nationality while renewing passports and identification cards

In the application for renewal or replacement, the authority requested that the dealers ensure the accuracy and correctness of the data entered in the electronic form before paying the fees, in order to prevent any delays in the completion of the transaction, and to ensure the validity of the phone number and e-mail address, as well as the method of delivery, In addition, the authority requested that the dealers ensure the accuracy and correctness of the data regarding the identity number's expiration date, consisting a part of the electronic form.

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