If you are living in Abu Dhabi and rely on public transportation, then you must be familiar with the Hafilat card. The Hafilat card is a smart card that allows users to pay for public transport services in Abu Dhabi, including buses, ferries, and taxis. In this article, we will guide you on how to top up your Hafilat card online.
Gone are the days when you had to stand in long queues at Hafilat service centers to top up your card. The process has been made easier, thanks to technology. Now, you can top up your Hafilat card online from the comfort of your home or office. In this article, we will explain how to do it step by step.
Benefits of Topping Up Hafilat Card Online
There are several benefits of topping up your Hafilat card online. Here are a few:
- Convenience: You can top up your Hafilat card from anywhere, anytime, without having to visit the service centers.
- Time-saving: You no longer need to wait in long queues at the Hafilat service centers.
- Secure: The online payment system is safe and secure.
- No additional fees: There are no additional fees charged for topping up your Hafilat card online.
Prerequisites for Topping Up Hafilat Card Online
Before you start topping up your Hafilat card online, make sure you have the following:
- A computer, laptop, or smartphone with an internet connection
- A valid email address
- Your Hafilat card number
- A valid debit or credit card
Steps to Top Up Hafilat Card Online
Step 1: Visit the Official Hafilat Website
The first step is to visit the official Hafilat website, which is https://www.hafilat.ae/.
Step 2: Login or Register
If you already have an account, login using your email and password. If not, click on the “register” button and create a new account by providing your details.
Step 3: Add Your Hafilat Card
Once you have logged in, click on the “My Cards” tab and then click on “Add Card”. Enter your Hafilat card number and click on “Add Card”.
Step 4: Choose the Top-Up Amount
After adding your Hafilat card, click on “Top-Up” and choose the amount you want to top up. You can select from AED 20, AED 50, AED 100, AED 150, AED 200, AED 250, or AED 500.
Step 5: Payment Method
Choose your preferred payment method. You can pay using a debit or credit card. Enter your card details, including card number, expiry date, and CVV code.
Step 6: Confirmation and Receipt
After making the payment, you will receive a confirmation email with the details of the top-up. You can also download a receipt for your records.
Troubleshooting Tips
In case you encounter any issues while topping up your Hafilat card online, here are a few troubleshooting tips:
- Check your internet connection: Make sure you have a stable internet connection before proceeding with the payment.
- Verify your card details: Ensure that the card details entered are correct, including the card number, expiry date, and CVV code.
- Check your balance: If the top-up is unsuccessful, check your bank account to confirm if the payment was deducted. If it was, contact the Hafilat customer service for assistance.
Conclusion
Topping up your Hafilat card online is a quick and convenient process that saves you time and effort. By following the steps provided in this article, you can easily top up your card and use it to pay for public transport services in Abu Dhabi.
